Effective Date: February 21, 2026
Last Updated: February 21, 2026
Governing Law: State of Illinois, United States
This Privacy Policy ("Policy") describes how Balkon Hosting LLC ("Balkon Hosting," "Company," "we," "us," or "our") collects, uses, stores, shares, and protects information obtained from users ("you" or "your") of our website (https://balkonhosting.com), applications, hosting services, Balkon Studio, and all related services (collectively, the "Services").
By accessing or using the Services, creating an account, or clicking "I Agree," you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree to this Policy, do not use the Services.
We collect information you voluntarily provide, including:
When you access or use the Services, we automatically collect:
We use cookies, web beacons, pixel tags, local storage, session storage, and similar tracking technologies to collect information about your interactions with the Services. This includes:
You may disable cookies through your browser settings, but doing so may impair functionality of the Services.
We may receive information about you from third-party sources, including:
We use collected information for the following purposes:
We share information with third-party service providers who assist us in operating the Services, including payment processors, cloud infrastructure providers, email services, analytics tools, customer support platforms, and security services. These providers are contractually obligated to use your information only as necessary to perform services on our behalf.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, including responding to subpoenas, court orders, or requests from law enforcement agencies. We reserve the right to comply with such requests without prior notice to you.
We may disclose information when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Balkon Hosting, our users, or the public, including enforcing our Terms of Service and investigating potential violations.
In connection with any merger, acquisition, reorganization, sale of assets, financing, or bankruptcy proceeding, your information may be transferred to the acquiring entity or successor. You acknowledge and consent to such transfers.
We may share aggregated, anonymized, or de-identified data with third parties for any purpose, including research, analytics, marketing, and commercial purposes. Such data cannot reasonably be used to identify you.
We may share your information with third parties when you provide express consent to do so.
We may share information with our parent companies, subsidiaries, affiliates, and related entities for purposes consistent with this Policy.
We retain your information for as long as your account is active and for a reasonable period thereafter, as necessary to: fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Specifically:
We may retain certain information beyond these periods if required by law or if necessary to protect our legal interests.
We implement commercially reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept the inherent risks of transmitting information over the internet, and you agree that Balkon Hosting shall not be liable for any unauthorized access, data breaches, or data loss, except to the extent caused by our gross negligence or willful misconduct.
You may access and update your account information through your account settings. You may request account deletion by contacting us at privacy@balkonhosting.com. Account deletion requests will be processed within thirty (30) days, subject to our data retention requirements.
You may opt out of marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you cannot opt out of service-related transactional communications.
You may manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Services.
Our Services do not currently respond to "Do Not Track" browser signals.
If you are an Illinois resident, you may have rights under the Illinois Personal Information Protection Act (PIPA) and other applicable Illinois laws, including the right to be notified in the event of a data breach affecting your personal information.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights.
To exercise these rights, contact us at privacy@balkonhosting.com. We will verify your identity before processing your request. We may deny requests where permitted by law.
Notice of Financial Incentive: We do not offer financial incentives for the collection or sale of personal information.
Sale of Personal Information: We do not "sell" personal information as traditionally defined. However, certain data sharing practices (such as sharing data with advertising partners) may constitute a "sale" or "sharing" under the CCPA/CPRA. You may opt out by contacting us.
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have additional rights, including the right to access, correct, delete, and port their personal data, as well as the right to opt out of targeted advertising and profiling. Contact privacy@balkonhosting.com to exercise these rights.
The Services are operated from the United States. If you access the Services from outside the United States, you understand and consent to the transfer of your information to the United States, where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to such transfers and waive any claims arising from the processing of your information in the United States.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the legal basis for our processing of your personal data includes: consent, performance of a contract, legitimate interests, and compliance with legal obligations. You may have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. Contact privacy@balkonhosting.com to exercise these rights. You also have the right to lodge a complaint with your local supervisory authority.
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at privacy@balkonhosting.com.
The Services may contain links to or integrations with third-party websites and services. This Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.
When you use Balkon Studio or other AI-powered features, your inputs (prompts, content descriptions, uploaded assets) may be processed by third-party AI providers. We may use anonymized and aggregated usage data from AI-powered features to improve our Services and train internal models.
Balkon Hosting makes no representations regarding the privacy implications of AI-generated content. You are solely responsible for reviewing AI-generated content before publication and ensuring compliance with applicable privacy laws.
We reserve the right to modify this Policy at any time. Changes become effective immediately upon posting to our website. Your continued use of the Services after any modification constitutes your acceptance of the updated Policy. We may, but are not obligated to, notify you of material changes via email.
In the event of a data breach affecting your personal information, we will notify you as required by applicable law, including the Illinois Personal Information Protection Act. Notification will be provided within the timeframes required by law and may be delivered via email, postal mail, or conspicuous posting on our website.
For privacy-related inquiries, requests, or complaints:
Balkon Hosting LLC
State of Illinois, United States
Email: privacy@balkonhosting.com
Website: https://balkonhosting.com
By creating an account, clicking "I Agree," or using any Balkon Hosting services, you confirm that you have read, understood, and consent to the practices described in this Privacy Policy.